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Keep The
Faith's
Customer Service Information
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For all questions concerning
your account or any orders you have placed; and for any
technical questions or difficulties you may have
while using this website, you may contact Customer
Service for assistance during business hours at:
(201) 327-5900
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Keep The
Faith's Privacy Policy |
Keep The Faith,
Inc. is committed to protecting your privacy. We will only use
the information we receive about your account with us
lawfully.
We gather your personal account information for 2 reasons: firstly, to
process your order and secondly, to provide you with the best
possible service.
We will not e-mail you in the future unless you have given us
your consent.
We will also give you the opportunity and the means to refuse
any "update" email you may receive from us in the future.
The type of information we will collect about you includes:
- Your name
- Address
- Phone number
- Email address
- Credit Card details
We will never collect information about you without
your explicit consent.
The information we hold will be accurate and up to date with any
information you yourself provide. You can check with us about
the account information we have on file for you by emailing us. If you find
any inaccuracies we will delete or correct it promptly.
The
account information which we hold will be held securely in
accordance with our internal security policy and the law.
We may use technology to maintain the accounts of visitors to
our site, and to store their order information for their online
access. This can include using a "cookie" which would be stored
on your browser. You can usually modify your browser to prevent
this happening.
However, we have absolutely no desire or intent to use this
information except to the extent that it serves your needs and
interests as our customer.
If you have any
questions/comments about privacy, you may certainly feel free to
contact us at any time.
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Keep The
Faith's Refund Policy |
The sale of audio cassettes, downloads and other items from this website is
normally considered final. In the event you have some
concerns about the audio cassettes, downloads or products you
have purchased,
please feel free to contact our Customer Service Phone # for
assistance.
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Keep The
Faith's Shipping Policy |
Downloads are available immediately upon successful payment
transaction and checkout. To better manage our costs as a
nonprofit organization, tapes are assembled as ordered and are
normally shipped within 2-3 weeks.
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